Quality Policy
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Pradatec’s Quality Policy is characterized by the following considerations and business strategies:
- Maintenance and improvement of the level of competitiveness also with the constant technological updating in the market sector in which it operates, characterized by strong
- Search for added value for the customer by evaluating and measuring his satisfaction through a continuous and personalized dialogue.
- Guaranteeing constant compliance of production with the purpose of supply and the needs of the Customer.
- The quality of the service, as we understand it, is operating in full respect of the environment and safety to obtain secure and reliable products and systems.
How we achieve these goals:
- involvement of all staff: in order to achieve a high quality policy level, it must be understood, implemented and supported by all company elements;
- creation of the correct information channels both outside and inside the company;
- promotion and dissemination of a mentality adapted to an evolved corporate management system;
- adoption and maintenance of a Quality Management System in accordance with the UNI-EN-ISO 9001: 2015 standard recognized in Europe and worldwide.The commitment to Quality is a way to ensure adequate growth and ensure real market competitiveness.
The Company’s Quality Policy aims to achieve maximum customer satisfaction by providing
satisfactory products quickly and at the lowest possible cost.
The key points of our quality policy are :
- Understand the needs and expectations of the Customer correctly and completely.
- Guarantee the quality of products and services in terms of price and performance.
- To prevent and treat defects and errors promptly, through a correct and targeted analysis of risks and opportunities, through the registration and review of non-conformities and complaints.
- Check the results systematically.
- Continuously improve processes, work methods and service levels by determining measurable goals.
- Ensuring optimal use of human resources through individual accountability, enhancement and development of individual skills.
- Maintain an open dialogue with its suppliers and collaborators.
- Respect the regulations and laws in force.
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The topicality and adequacy of the quality policy are verified during the documented management review and through the annual quality plan.
Every year the objectives for the company quality will be set, the achievement of the same will also be verified during the Management Review.
At that same time the table “Risk and Opportunity Analysis” will be reviewed and updated.
